Frequently Asked Questions

  • Is telemedicine legal in Ohio?

    Beginning 9/17, telemedicine in Ohio is no longer legal. Unfortunately, this means our current OH services cannot run past that date. We apologize to all of our OH patients.

  • How do I register with the Ohio Medical Marijuana Control Program (MMCP) and get a patient medical card?

    First you must visit a physician with a certificate to recommend (CTR). Once they confirm that you have a qualifying condition, they will create your profile in the Patient and Caregiver Registry. You must have a valid ID (Ohio driver’s license, state ID, or U.S. passport) to show the physician. 

    You will then receive an email with an activation link to the Patient Registry where you will create an account. The activation link will be active for 90 days, BUT you can only click on it once. After that, you will use the Patient Registry portal. 

    Once you register, pay the $50 annual patient fee for your card (patients with indigent and veteran status may qualify for reductions), and when you receive your card, you may visit dispensaries. 

  • How do I find a CTR physician?

    Click here to locate doctors with active certificates to recommend medical marijuana in Ohio. Or book a hassle-free same-day telehealth appointment with Elevate Holistics today.

  • What are the qualifying medical conditions for an Ohio medical marijuana card?

    By law, patients with one of the following medical conditions may currently participate in Ohio’s medical marijuana program: 

    • AIDS
    • Alzheimer’s disease 
    • Amyotrophic lateral sclerosis (ALS)
    • Cachexia (added by Medical Board on 7/8/2020)
    • Cancer
    • Chronic traumatic encephalopathy
    • Crohn’s disease
    • Epilepsy or another seizure disorder
    • Fibromyalgia
    • Glaucoma
    • Hepatitis C
    • Inflammatory bowel disease
    • Multiple sclerosis
    • Pain that is either chronic and severe or intractable
    • Parkinson’s disease
    • Positive status for HIV
    • Post-traumatic stress disorder (PTSD)
    • Sickle cell anemia
    • Spinal cord disease or injury
    • Tourette syndrome
    • Traumatic brain injury
    • Ulcerative colitis

  • Do I have to complete my registration the first time I click on the link in the activation email?

    No. By clicking the link in your activation email, you will be asked to create a password for your Registry profile. Once you create your password and choose your time zone, you will be logged into your Registry profile.

    While the link in your activation email will no longer be active, you can log back into the Registry by visiting and entering your username (email address) and password.

  • What if I do not receive an email containing the link to activate my registry profile?

    If, after checking your junk and spam folders, you cannot find your activation email, contact the MMCP by phone at 1-833-464-6627, or by email at with your first name, last name, date of birth, and preferred email address for your Registry profile so that a new registration link can be sent to you. Refrain from submitting any additional identifying information.

  • Do I need to create a username for my registry account?

    No. Your username will be the email address associated with your account. Each Registrant account will have its own unique username.

    Changing your email address will also change your username. Please be aware of any autofill settings your web browser may have.

  • What if I experience issues with creating my password and/or choosing my time zone (e.g., my internet drops during the process)?

    Contact the MMCP by phone at 1-833-464-6627, or by email at with your first name, last name, date of birth, and preferred email address for your Registry profile so that a new registration link can be sent to you. Refrain from submitting any additional identifying information.

  • Do I need to register?

    Yes. All medical marijuana patients and their caregivers are required to register with the State Board of Pharmacy. More information on this process can be accessed here.

  • Can I have a caregiver?

    Yes. You must notify your certified physician that you would like to register a caregiver. The physician will create an account on the Patient & Caregiver Registry. Minors must have a caregiver.

    The caregiver must confirm and complete their registration for the program through the Patient & Caregiver Registry (see “Completing Caregiver Registration” video on the patient and caregiver page)NOTE: Caregiver registration will be activated after approval by the Board of Pharmacy.

    Caregivers may also temporarily apply for registration directly through the Board of Pharmacy using the process outlined here.

  • Can the same email address be used for a patient profile and a caregiver profile?

    Only if a patient registers using their caregiver’s email address. In that scenario, the patient’s registration cannot be activated until after the caregiver’s registrant profile is created, the caregiver is linked to the patient by the physician, and the caregiver’s registration is approved by the Board of Pharmacy. Otherwise, all registrants must use a unique email address for their account.

  • If I don’t have an email account, can I use the email of a family member who is not my caregiver?

    Individuals registering as a patient should use a trusted email address that can be easily accessed.

  • How long will my patient registration be valid?

    A patient or caregiver registration will be valid from the date of issuance and expire one year later, on the last day of the month it was issued.

  • Will my registration status be made public?

    No. The law prohibits the Board of Pharmacy, as well as licensed dispensaries, from making personal identifying information public. Physicians and those employed by dispensaries will be able to verify a patient or caregiver’s registration.

  • Where will I be able to obtain medical marijuana?

    Medical marijuana will be available from retail dispensaries licensed by the Board of Pharmacy. A map of licensed dispensaries is available here.

  • What forms of medical marijuana will be available?

    The following forms of medical marijuana are authorized: oils, tinctures, plant material, edibles, lotions, creams, and patches. The law prohibits the use of medical cannabis by smoking or combustions but does allow for vaporization (vaping). The law prohibits any form that is attractive to children.

  • Is medical cannabis available to minors?

    Yes. However, a certified physician may recommend treatment with medical cannabis only after obtaining the consent of a parent or another person responsible for providing consent to treatment. Minors are also required to have an adult caregiver.

  • Is home cultivation of marijuana permitted in Ohio?

    No. The law prohibits the cultivation of MMJ for personal use.

  • How much medical marijuana will I be able to possess at one time?

    The amount of medical cannabis possessed by a registered or caregiver must not exceed a 90-day supply. Visit the patient and caregiver page for more information on how a 90-day supply is calculated.