Frequently Asked Questions

  • What are the approved “serious medical conditions”?

    According to the law, these include:

    • Amyotrophic lateral sclerosis
    • Anxiety disorders
    • Autism
    • Cancer, including remission therapy
    • Crohn’s disease
    • Damage to nervous tissue of the central nervous system (brain-spinal cord) with the objective neurological indication of intractable spasticity, and other associated neuropathies
    • Dyskinetic and spastic movement disorders
    • Epilepsy
    • Glaucoma
    • HIV /AIDS
    • Huntington’s disease
    • Inflammatory bowel disease
    • Intractable seizures
    • Multiple sclerosis
    • Neurodegenerative disease
    • Neuropathies
    • Opioid use disorder for which conventional therapeutic interventions are contraindicated or ineffective, or for which adjunctive therapy is indicated in combination with primary therapeutic interventions
    • Parkinson’s disease
    • Post-traumatic stress disorder
    • Severe chronic or intractable pain of neuropathic origin or sever chronic or intractable pain
    • Sickle cell anemia
    • Terminal illness
    • Tourette syndrome

  • What steps do I take to participate in the MMJ program?

    There are four steps, which should be done in the following order:

    1. Register on the website. (Do this first to establish your patient ID, which you will need for the next step.)
    2. See an approved practitioner to get certified.
    3. Pay for your MMJ ID card.
    4. Visit a PA dispensary with your MMJ ID card.

  • What information do I need to register?

    Patients must have proof of residency in the form of a PA driver’s license or a PA state-issued ID with their current address. You must also have a working email address.

  • How will I know if I got registered successfully?

    Once your information is validated, you will be asked to create a username and password. After that, you will then see your patient profile — a screen that shows your account information, including your patient ID number — which means you’re successfully in the system. You will receive an email confirmation telling you that you are registered and informing you about the next step you need to take — getting certified by an approved practitioner.

  • What is a patient certification?

    The patient certification confirms that you have one of the “serious medical conditions” listed above. Only a doctor approved by the Department of Health can issue a certification. You must get one in order to get medical cannabis.

  • How do I get a patient certification?

    An approved doctor can issue your patient certification. Elevate Holistics’ cannabis doctors are approved doctors, and you can book a convenient telehealth appointment as soon as you register.

  • What happens after I am certified by a doctor?

    Your approved doctor, who has access to the Department of Health system, will enter your certification into the system. You will then receive a confirmation email telling you how to purchase your MMJ ID card.

  • How do I get my ID card?

    Go to the login page and log in with your username and password (FYI: they are case-sensitive). Click on the “Make Payment” tab and follow the prompts.

  • How much will my MMJ card cost?

    The fee is $50. You may qualify for a discount if you participate in Medicaid, PACE/PACENET, CHIP, SNAP, and WIC.

  • When will I get my patient ID?

    In 2-3 weeks. It will come in the mail to the address you entered in your patient profile

  • After I get my card, where can I get medical cannabis?

    With your patient ID, you can purchase medical cannabis at any dispensary in Pennsylvania. Get the details on dispensaries.

  • Can you register as an MMJ patient if you have a criminal record?

    Patients are not required to complete a background check. Caregivers, however, are. Criminal records for applying caregivers will be reviewed before approval.

  • Can a minor with a “serious medical condition” get an MMJ card?

    Yes. But they must have a caregiver that is at least 21 to get their medical cannabis for them.

  • Can I register for the MMJ program if I’m home-bound?

    Yes. You can register yourself and designate up to two caregivers, or a caregiver can apply for you. Once you have an approved caregiver, they can purchase your MMJ on your behalf.

    Elevate’s secure and easy telehealth appointments are a convenient way for home-bound patients to get certified.

  • How many caregivers can a patient have?


  • How do I link myself with a caregiver who is going to register?

    Give the caregiver your name, date of birth, and patient ID number. When they register, they can enter your information.

  • How do I link myself with a caregiver already in the system?

    Sign in to your account and go to the “Manage Caregivers” tab.

  • What is a caregiver?

    In the PA MMJ program, a caregiver is someone a patient designates to pick up their medical cannabis from a dispensary for them.

  • Who can be a caregiver?

    A caregiver must be 21 or over (unless the DOH authorizes otherwise), must register in the PA MMJ system, and complete a criminal history background check.

  • Who can have a caregiver?

    Any patient can designate a caregiver. A minor must have a caregiver. A patient will share their ID number with their chosen caregiver before they register. If they are already in the system, the patient can log in and designate them under the “Manage Caregivers” tab.

  • What information do I need to become a caregiver?

    You will need a valid Pennsylvania driver’s license or state-issued ID. If the patient is already registered, you will need their name, date of birth, and patient ID number.

  • Can I be a caregiver for someone I am not related to?

    Adults patients can designate anyone who qualifies to serve as their caregiver. For a minor, the caregiver must be a parent, legal guardian, spouse, or, if none of these, they must be designated as a third-party caregiver by the parent, legal guardian, or spouse. A form to designate a third-party caregiver can be downloaded from the caregiver profile.

  • Can I be a caregiver if I have a criminal record?

    All caregivers must complete a background check. Any criminal record will be reviewed before approval. You will not be approved if you have a prior criminal offense related to drug sale or possession in the last five years.

  • Can a caregiver have more than one patient?

    Yes. A caregiver can serve up to five patients.

  • What steps do I take to become a caregiver in the MMJ program?

    Register on the website.
    Undergo a criminal background check.
    Wait for the confirmation email.
    Pay $50 for a caregiver ID card through the website if approved.

  • How long does caregiver approval take?

    Response can take from four-to-six weeks from the time you are fingerprinted (done through the program’s vendor).

  • Can I register a patient with a disability?

    If they are a minor patient, the caregiver must register for them. If they are an adult patient, they can register themselves or you can if they are unable.

  • How do I link myself with a patient in the system?

    You will enter your patient’s information when you register (their name, date of birth, patient ID number). If you are already in the system, the patient will have to sign in and designate you as a caregiver under the “Manage Caregivers” tab.

  • How do I sign up or register a minor in the medical marijuana program?

    Patients under 18 must have a caregiver register for them. Choose the appropriate caregiver option, i.e., parent, legal, guardian, or spouse when registering.

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